got the iPhone 13 Pro Max

You may recall we got the iPhone 6 Plus almost seven years ago. However, that is much longer than the average life of a phone. Due to their age, each of our phones has started to have problems:

• Mom's phone had a short battery life
• Dad's phone had a broken Home button
• my own phone had become unusable due to a "ghost touch" issue

After careful consideration of our options, all of us agreed it was time for an upgrade. Dad decided to get us the iPhone 13 Pro Max due to the high ratings. Verizon also lets you trade in an iPhone 6 Plus to get up to $350 or more in bill credits.

But switching to the new plan was a pain in the ass. Dad chatted with an agent and placed an order, but never got information on when the phones would arrive. He contacted customer support again but got disconnected due to inactivity several times. Only after some phone calls did we find out they had not processed the order. As a consequence, the phones didn't arrive until after several days.

The good news is that setting up the phones and transferring the data turned out to be a very simple matter. I was able to start using mine right away. Although the other two could not send or receive calls, the issue went away after several hours. At least we didn't have to call customer support again.

In any case, the iPhone 13 Pro Max is awesome. One cool feature is the voicemail transcription. It's nice to be able to tell when a message is spam without having to listen to that crap. Another nice thing is that the iPhone 13 Pro Max has a much longer battery life. I can also run newer apps that don't support the iPhone 6 Plus. RuneScape on the go, anyone? :-)

Currently listening to: "Infernal Galop" by Jacques Offenbach